Yes Welcome to Jodac...
The terms ”we”, and “us”, “our” refer to Jodac AND “you” and “your” refer to the users of the site or the Jodac mobile platform. The term “Services” refers to services offered by Jodac or Jodac website or Jodac mobile application.
Read this page completely before using the website or platform and submitting any Personal Information. Keep visiting this page regularly to keep yourself updated about our latest policies.
Jodac reserves the right to make changes, edits or update part of the website or complete application or this Policy whenever necessary with or without prior notice to its users. We may also provide a notice of such changes, either on the Jodac Platform or to your email address.
Your continued use of our Website or Mobile App or Services will ensure your consent to our updated Policy.
Our Website may contain links to other websites. Any Personal Information about you collected when visiting such websites is not governed by Jodac. Jodac shall not be liable for and holds no control over such third-party websites and their content.
We collect Personally Identifiable Information from our users when they voluntarily provide us when accessing or registering on our website or mobile app. This information includes your name, phone number, email address, login name and password, address, payment or banking information.
When you sign into the website or the app through any third-party sign-in services such as Gmail, Facebook, or Google Plus or any other social networking or similar site, you will be asked to allow the information to share or receive your data from the SNS.
We may collect your publicly shared data which may include ordering details and history, reviews, favourite restaurants and menu, special merchant requests, contact details of your referrers and other information you share on the Jodac platform.
If you are a merchant or a delivery partner on Jodac, we may collect some important information such as location, copies of government identification documents and KYC, call and SMS details.
We also automatically collect demographic information of our visitors that access our website or app or communicate with us via email, phone or Jodac platform. We maintain a record of such information to better deliver our services. Based on your app usage, settings and device permissions, Jodac collects users’ real time location through GPS or IP address.
As mentioned, we collect your payment or transaction information to help you with your future orders. We collect and record other your credit or payment details (on your acceptance) and promotional code you use and other related details.p>
We may collect your device information such as OS and versions, hardware models, preferred languages, mobile network information, software, versions to improve our services and provide your better user experience.
We additionally, record calls, collect and store SMS and address details if you are a merchant or partner restaurant or delivery partner.
Jodac may collect user information from third parties such as other users, ad partners, analytics providers or any third-party that helps us operate our website or app. These information include cookie ID, demographics, interest data, device ID, actions taken on browsers etc.
If you are a partner restaurant or a delivery partner or vendor, we may also receive feedback and ratings from customers or users.
Cookies are small text records or files that are stored on your browser or device by apps, websites, advertisements etc. We use such cookies for remembering user preferences, settings, analysing the performance of advertising campaigns, site traffic, trends, and understanding user online behaviours or people interacting with our services.
We use the information we collect for the following purposes:
We may combine the information that information you give to us and information we receive from third parties. We may also collect personally non-identifiable information from third-party tools to only improve our services and user experience better.
We may disclose or transfer your Personal Information that we collect for following purposes:
We may share your Personally Identifiable Information with our restaurant partners, marketing partners, consultants and service providers, payment processing companies to operate our services and business properly.
We share your Information with merchants or restaurant partners to process online food orders, provide you status of the order and allow you to directly contact restaurants via chat and contact delivery partners.
If you are our delivery partner, we share your name, contact number and profile picture with customers and restaurants for pick up, tracking and delivery.
We may also share the information with government agencies or other companies or court if needed.
We may share your information with certain companies or organizations for the purpose of payment risk reduction and fraud detection.
We also share your Personal Information with advertisers and advertising networks to create effective ads.
(a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures.
All information gathered on our Website or App is securely stored within a reliable 3rd party controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.